About Us

About Us

Hearing Care Excellence for La Crosse and Onalaska, WI and La Crescent, MN

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the LaCrosse and Onalaska, WI communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive EvaluationWe evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs RecommendingBecause we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and ResultsWe make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the BenefitWe will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office VisitWe work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for AllWhen you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a LifetimeAll Audibel products receive cleanings and testing for their lifetime.


Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 438 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Did a nice pro fry exam friendly and prompt for appointment.Would not hesitate to to use them again.

Reviewer Profile Photo Robert Pettit, on Google

Very informative and very helpful also fair pricing

Reviewer Profile Photo edward oldenburg, on Google

Great service. Sean fixed my broken hearing aid in less than 5 minutes.

Reviewer Profile Photo Terry Curtis, on Google

I have nothing but good things to say about Better Hearing Center. Excellent service friendly people. Great location.

Reviewer Profile Photo James Schultz, on Google

Awesome customer service and a very friendly atmosphere

Reviewer Profile Photo John Zimmerman, on Google

I always get knowledgeable service to keep everything g working fine.

Reviewer Profile Photo Ronald Kendhammer, on Google

Always a great experience at Better Hearing. They greet you with a smile and always know what to do. I recommend them to anyone who needs help with their hearing. It's a great locally owned business.

Reviewer Profile Photo Seth Camp, on Google

very professional and cautious staff.

Reviewer Profile Photo Rodney, on Google

I am very pleased with the care I got. I wasn't happy at the last hearing place I was going and decided to try Better Hearing Center. I found them to be honest and caring! I very highly recommend! Kim

Reviewer Profile Photo Ibgma5x, on Google

I am very happy with better hearing center they are very helpful they answered all the questions I had. Very nice people!!

Reviewer Profile Photo Kenneth Harmel, on Google

Fast, accurate and smooth service! They are just the nicest people!! The hearing aids I just are the best and an improvement over my 4-year+ old ones. Sean set them up quickly and without.any problems. They are the 3rd pair I have bought in 12+ years at the Better Hearing...

Reviewer Profile Photo Karl Gilbertson, on Google

Family owned and professional service that focus on the customer.

Reviewer Profile Photo Peter Seielstad, on Google

Knowledgeable and friendly people. Excellent customer service.

Reviewer Profile Photo Jana Underkofler, on Google

Fast, friendly service.

Reviewer Profile Photo Laura Smith, on Google

Excellent experience! Very friendly and helpful. Would recommend to anyone.

Reviewer Profile Photo LIFE2A, on Google

Great customer service! Always treated with respect and with professionalism.

Reviewer Profile Photo Coral Cady, on Google

Courteous, professional, quick, and efficient. Good experience all the way around .

Reviewer Profile Photo James O'Dea, on Google

Today I just had my hearing aids cleaned and checked but I really appreciated the reminder from Better Hearing ! Celeste was great!

Reviewer Profile Photo Mary Pretasky, on Google

First visit and I was very impressed. They cleaned and adjusted my hearing aids and now they work wonderfully.

Reviewer Profile Photo Ruth Deml, on Google

Better Hearing's customer service is excellent. I would recommend setting up an appointment with Better Hearing if you feel you need hearing aids.

Reviewer Profile Photo Connie Schaitel, on Google